Version 1.0
(Last updated: 13th May 2026)
These terms and conditions (“Agreement”) govern your (“Customer”) access to, and use of, the service or offering (as defined below) or any portion thereof. The Services are provided to the Customer as a business, organisation or institution, and any individuals authorised by the Customer to access the Services (“Authorised Users”) do so on the Customer’s behalf and do not have any third-party rights under this Agreement.
By selecting the “Accept” option, or otherwise accessing or using the offering, or entering into a product order form that references this Agreement, the Customer accepts and agrees to be bound by this Agreement, which constitutes a binding contract between the Customer and Arti Education Limited (“Supplier”). The Customer warrants and represents that it is contracting solely in the course of its business, and not as a consumer, and acknowledges that the individual accepting this Agreement has full authority to bind the Customer. If the Customer does not agree to any part of this Agreement, the Customer will not be authorised to download, access or use the Services or offering under this Agreement or any portion thereof.
1.1 The definitions and rules of interpretation in this clause apply in this Agreement.
Authorised
Users: those employees, agents and independent
contractors of the Customer who are authorised by the Customer to use the
Services and the Documentation.
Business
Day: any day other than a Saturday, Sunday or
public holiday in England when banks in London are open for business.
Confidential Information: information that is proprietary or
confidential and is either clearly labelled as such or identified as
Confidential Information in clause 11.1.
Contract Year: a 12-month period commencing on the Effective Date or any anniversary of it.
Customer
Data: the data inputted by the Customer,
Authorised Users, or the Supplier on the Customer's behalf for the purpose of
using the Services or facilitating the Customer's use of the Services.
Data Processing Agreement: the Supplier’s standard data processing
terms applicable to the Services which can be found at https://www.arti-edu.com/privacy-policy
as updated from time to time.
Documentation: the documents and other materials made available by the Supplier
to the Customer from time to time (including via the
website or any other website notified by the Supplier), which describe
the Services and provide user instructions for the Services.
Effective Date: the date on which the Customer first accepts this Agreement (including by clicking “Accept” or similar), or, if earlier, the date on which the Customer first pays any Subscription Fees.
Initial
Subscription Term: 12 months from the Effective
Date.
Normal
Business Hours: 9.00 am to 5.00 pm local UK
time, each Business Day.
Privacy
Policy: the Supplier’s privacy policy setting out
how personal data is collected, used, stored and protected by the Supplier, as
updated from time to time and made available at https://www.arti-edu.com/privacy-policy.
Renewal Period: the period described in clause 14.1.
Services: the subscription-based software services provided by the Supplier
to the Customer under this Agreement via the website (or any other website
notified by the Supplier), including access to the Supplier’s AI-powered
training platform and related features, as more particularly described in the
Documentation.
Software: the online software applications provided by the Supplier as part
of the Services.
Subscription
Fees: the subscription fees payable by the
Customer to the Supplier for the User Subscriptions, as set out in the online
purchasing portal.
Subscription Term: has the meaning given in clause 14.1 (being the Initial Subscription Term together
with any subsequent Renewal Periods).
Support Services: the technical support services to be provided by the
Supplier as further described in clause 4.
User Subscriptions: the user subscriptions purchased
by the Customer pursuant to clause 9.1 which entitle Authorised Users to access and
use the Services and the Documentation in accordance with this Agreement.
Virus: any thing or device (including any software,
code, file or programme) which may: prevent, impair or otherwise adversely
affect the operation of any computer software, hardware or network, any
telecommunications service, equipment or network or any other service or
device; prevent, impair or otherwise adversely affect access to or the
operation of any programme or data, including the reliability of any programme
or data (whether by re-arranging, altering or erasing the programme or data in
whole or part or otherwise); or adversely affect the user experience, including
worms, trojan horses, viruses and other similar things or devices.
1.2 Clause, schedule and paragraph headings shall not affect the interpretation of this Agreement.
1.3
A
person includes an individual, corporate or unincorporated body (whether or not
having separate legal personality).
1.4 A reference to a company includes any company, corporation or other body corporate, wherever and however incorporated or established.
1.5
Unless
the context otherwise requires, words in the singular include the plural and in
the plural include the singular.
1.6 Unless the context otherwise requires, a reference to one gender includes a reference to the other genders.
1.7 A reference to a statute or statutory provision is a reference to it as it is in force as amended, extended, re-enacted or replaced from time to time.
1.8 A reference to a statute or statutory provision includes all subordinate legislation made as at the date of this Agreement under that statute or statutory provision.
1.9 A reference to writing or written excludes fax but not email.
1.10 References to clauses and schedules are to the clauses and schedules of this Agreement; references to paragraphs are to paragraphs of the relevant schedule to this Agreement.
2.1
Subject
to the Customer purchasing the User Subscriptions in accordance with clause 3 (Additional
User Subscriptions) and clause 9.1 (charges and payment), the
restrictions set out in this clause 2 and the entirety of this Agreement,
the Supplier hereby grants to the Customer a non-exclusive, non-transferable
right and licence, without the right to grant sublicences, to permit the
Authorised Users to access and use the Services and the Documentation during
the Subscription Term solely for the Customer's internal business operations.
2.2 In relation to the Authorised Users, the Customer undertakes that:
(e) if the Supplier is made aware that
the Customer has underpaid Subscription Fees to the Supplier, then without
prejudice to the Supplier's other rights, the Customer shall promptly pay to
the Supplier an amount equal to such underpayment as calculated in accordance
with the prices set out in the online purchasing portal. Otherwise, the Supplier reserves
the right to suspend the Services in accordance with clause 14.3.
2.4
The
Customer shall not access, store, distribute or transmit any Viruses, or any
material during the course of its use of the Services that:
(b) facilitates illegal activity;
(c) depicts sexually explicit images;
(d) promotes unlawful violence;
(f) is otherwise illegal or causes damage or injury to any person or property;
and the Supplier reserves the right, without liability or prejudice to the Customer’s duties towards the Supplier under this Agreement, to disable the Customer's access to any material that breaches the provisions of this clause.
(i) circumvent, disable, override, manipulate or degrade any safety measure, content filter, security control, access restriction or other intended limitation of the Services;
(ii) cause the Services to generate outputs that would ordinarily be blocked, restricted or unavailable in the normal course of use;
(iii) perform or facilitate prompt injection, jailbreak attempts, model manipulation (the use of inputs designed to alter, subvert or exploit the model's trained behaviour or outputs), unauthorised system instruction extraction, or adversarial testing (the deliberate probing or exploitation of the Services to produce unintended, unsafe or unauthorised outputs), or other attempts to interfere with the intended behaviour of the Services, or
(iv) introduce malware, viruses, worms, logic bombs, harmful code or other malicious materials into the Services or any related systems; or
(b) use the Services to input, transmit or otherwise introduce any prompts, instructions or other content designed to circumvent, override or manipulate any safeguards, content filters or intended limitations of the Services, including with the aim of generating outputs that would not ordinarily be produced in the normal course of use; or
(c) except as may be allowed by any applicable law which is incapable of exclusion by agreement between the parties and except to the extent expressly permitted under this Agreement:
(e) use the Services and/or Documentation to provide services to third parties; or
(f)
subject
to clause 21.1, license, sell, rent, lease,
transfer, assign, distribute, display, disclose, or otherwise commercially
exploit, or otherwise make the Services and/or Documentation available to any
third party except the Authorised Users, or
2.7 Without prejudice to any other rights or remedies available to it, the Supplier reserves the right to take any action it considers necessary or appropriate in response to unauthorised access or use, including suspension or termination of the relevant User Subscriptions and/or the Services.
2.8
The
rights provided under this clause 2 are granted to the Customer only
and shall not be considered granted to any subsidiary or holding company of the
Customer.
3. Additional user subscriptions
3.1 The Customer may, at any time during the Subscription Term, purchase additional User Subscriptions via the Supplier’s self-service purchasing process available on the Supplier’s website and within the Supplier’s online platform.
3.2 Additional User Subscriptions shall:
(a) become effective immediately upon successful payment;
(b) be provisioned automatically without further approval or action by the Supplier; and
(c) grant access to the Services and Documentation to the relevant Authorised Users in accordance with this Agreement.
3.3 All User Subscriptions purchased by the Customer shall expire on the same date, being the last day of the Initial Subscription Term or the then-current Renewal Period (as applicable), regardless of the date on which such User Subscriptions are purchased.
3.4 User Subscriptions (including any additional User Subscriptions) are non-cancellable and non-refundable, and any unused portion of a User Subscription shall not roll over into any subsequent Renewal Period.
4. Services and support
4.1 The Supplier shall, during the Subscription Term, provide the Services and make available the Documentation to the Customer on and subject to the terms of this Agreement.
4.2 The Supplier shall use commercially reasonable endeavours to make the Services available 24 hours a day, seven days a week, except for:
(a) scheduled maintenance, for which the Supplier shall use commercially reasonable endeavours to give the Customer at least 2 Business Days’ notice; and
(b) unscheduled or emergency maintenance, in which case the Supplier shall use commercially reasonable endeavours to give the Customer as much notice as is reasonably practicable.
4.3 The Supplier shall, as part of the Services and at no additional cost to the Customer, provide reasonable technical support to the Customer during Normal Business Hours in relation to the use of the Services (“Support Services”). Such Support Services shall include:
(a) responding to support requests sent to contact@arti-edu.com;
(b) using commercially reasonable endeavours to investigate and resolve reproducible faults, errors or failures in the Services; and
(c) providing updates to the Customer on the status of any material issues affecting the Services.
4.4 The Supplier shall:
(a) use commercially reasonable endeavours to respond to support requests within a reasonable timeframe, having regard to the nature and severity of the issue; and
(b) prioritise issues which materially affect the availability or core functionality of the Services.
4.5
The
Supplier does not guarantee that all faults or errors will be corrected, or
that the Services will be uninterrupted or error-free, but shall use
commercially reasonable endeavours to remedy material defects within a
reasonable period.
4.6 The Supplier shall have no obligation to provide Support Services to the extent that any issue arises from:
(a)
use
of the Services in breach of this Agreement or the Documentation, included but
not limited to as described in clause 2;
(b) modification of the Services by any party other than the Supplier; or
(c) the Customer’s internal systems, software, or third-party services.
4.7 The Supplier may modify, update, improve or discontinue any part of the Services from time to time. The Supplier shall use commercially reasonable endeavours to ensure that any such changes do not materially reduce the overall functionality or quality of the Services during a Subscription Term, except where required for security, legal or technical reasons.
5.1 Each party shall comply with its respective obligations under applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.
5.2 To the extent the Supplier processes personal data on behalf of the Customer as a processor, such processing shall be carried out solely for the purpose of providing the Services and in accordance with the Data Processing Agreement and the Privacy Policy.
6.1 The Customer acknowledges and agrees that, as part of the Services:
(a) the Supplier may provide the Customer with reporting relating to the Customer’s use of the Services;
(b) such reporting may include, at an individual Authorised User level, information relating to completion status and participation in the Services;
(c) the Supplier may also provide reporting in aggregated and anonymised form to the Customer, which may include information relating to engagement, recurring questions, learning preferences and assessment or quiz results;
(d) aggregated reporting may, where made available by the Supplier, be segmented by categories such as location, organisational unit or other group characteristics, provided that such reporting does not identify any individual;
(e) the availability and scope of reporting features may vary over time and are subject to modification in accordance with this Agreement; and
(f) the Customer is responsible for ensuring that its use of any reporting provided under the Services complies with applicable data protection laws, including by maintaining an appropriate lawful basis for processing Authorised Users' personal data and by providing such notices to Authorised Users as are required under applicable law.
7. Supplier's obligations and warranties
7.2
The
Supplier's obligations at clause 7.1 shall not apply to the extent of
any non-conformance which is caused by use of the Services by an Authorised
User or any third-party contrary to the Supplier's instructions, or
modification or alteration of the Services by any party other than the Supplier
or the Supplier's duly authorised contractors or agents. The support services
set out in clause 4 shall
be the Customer's sole and exclusive remedy for any breach of the undertaking
set out in clause 7.1.
(i) the Customer's use of the Services will be uninterrupted or error-free;
(iii) the Software or the Services will be free from Viruses; or
(iv) any outputs generated by the Services using artificial intelligence or machine learning technologies will be accurate, complete, reliable, or free from bias, and the Customer acknowledges and agrees that it is responsible for independently verifying any such outputs before relying on them;
7.5
This
Agreement shall not prevent the Supplier from entering into similar agreements
with third parties, or from independently developing, using, selling or
licensing documentation, products and/or services which are similar to those
provided under this Agreement.
7.7
Subject
to and in accordance with clause 5, the Supplier shall maintain
commercially reasonable measures designed to protect the availability and
integrity of Customer Data, including the routine back-up of Customer Data.
(a) In the event of any loss or damage to Customer Data, the Customer’s sole and exclusive remedy shall be for the Supplier to use commercially reasonable endeavours to restore the lost or damaged Customer Data from the most recent available back-up maintained by the Supplier. The Supplier does not warrant that any Customer Data can be fully recovered or that back-ups will be available in all circumstances.
(b) The Supplier shall not be responsible for any loss, destruction, alteration or disclosure of Customer Data caused by any third party (except for third parties engaged by the Supplier to perform services related to Customer Data maintenance and back-up).
8.2 The Customer shall:
(a) provide the Supplier with the necessary co-operation and access to such information as may be required to set up and use the Services;
9.2 The Customer shall provide the Supplier with valid, up-to-date and complete payment details and billing information. The Supplier may accept payment by credit card, debit card, direct debit, bank transfer, or any other payment method made available by the Supplier from time to time. Payments may be processed via a pre-agreed third-party payment service provider. The Customer agrees to comply with any applicable terms and conditions of such provider when making payments. The Supplier is not responsible for the services provided by any such third-party payment provider, including any payment processing errors, delays or failures, except to the extent caused by the Supplier’s breach of this Agreement.
9.3 Unless otherwise agreed in writing:
(a) Subscription Fees shall be paid in advance on or before the Effective Date in respect of the Initial Subscription Term;
(b) any renewal Subscription Fees shall be payable on the first day of the relevant Renewal Period, in accordance with the Supplier’s billing process; and
(c) any additional User Subscriptions purchased during the Subscription Term shall be charged at the time of purchase.
9.5 If the Supplier has not received payment when due, or if any payment method fails, then without prejudice to any other rights and remedies:
(a)
the
Supplier reserves the right to suspend the Customer’s access to the Services
(in whole or in part) in accordance with clause 14.3; and
(b) interest shall accrue on overdue amounts at an annual rate of 3% above the base lending rate of the Supplier’s bank, from the due date until payment is made.
9.6 All amounts and fees stated or referred to in this Agreement;
(a) are non-cancellable and non-refundable, except as expressly stated in this Agreement; and
(b) are exclusive of value added tax, which shall be added at the appropriate rate.
(a) with effect from the start of any Renewal Period, on at least 60 days’ prior notice to the Customer, and any such increase shall take effect at the start of the next Renewal Period; so that the Customer may terminate the Agreement by giving notice prior to the commencement of that Renewal Period if it does not agree to the revised Subscription Fees; and
(b) during a Subscription Term, on 30 days’ prior notice to the Customer, to the extent that such increase is directly attributable to a demonstrable increase in third-party costs incurred by the Supplier in providing the Services (including hosting or infrastructure costs), provided that any increase of the Subscription Fees shall be proportionate to such increase in costs. Where any such increase results in an increase of more than 15% in the Subscription Fees payable by the Customer in any Contract Year, the Customer may terminate the Agreement by giving written notice to take effect at the end of the then-current billing period.
10. Intellectual property rights
10.3
For
the avoidance of doubt, nothing in this Agreement transfers ownership of the
Supplier’s intellectual property, and any permitted use of Supplier trademarks
or branding is subject strictly to clause 22.
11. Confidentiality
(b) any information developed by the
parties in the course of carrying out this Agreement; and
Representatives means, in relation to a party, its employees, officers, contractors, subcontractors, representatives and advisers.
11.2 The provisions of this clause shall not apply to any Confidential Information that:
(d) the parties agree in writing is not confidential or may be disclosed.
11.6 Each party reserves all rights in its Confidential Information. No rights or obligations in respect of a party’s Confidential Information other than those expressly stated in this Agreement are granted.
11.7 On termination or expiry of this Agreement, each party shall, to the extent reasonably practicable, delete or return the other party’s Confidential Information, except that it may retain Confidential Information:
(a) to the extent required by law or any applicable governmental or regulatory authority; or
(b)
in
automatically generated backups or archival systems, provided that such
information remains subject to the confidentiality obligations in this clause 11.
11.8 The Supplier may use Customer Data and other information derived from the Customer’s use of the Services on an aggregated and anonymised basis for the purposes of operating, improving and developing the Services and for its internal business purposes, provided that such information does not identify the Customer or any individual.
11.10 The obligations in this clause shall survive termination or expiry of this Agreement for a period of two (2) years.
12. Indemnity
(a) the Customer is given prompt notice of any such claim;
(c) the Customer is given sole authority to defend or settle the claim.
(a) the Supplier is given prompt notice of any such claim;
(c) the Supplier is given sole authority to defend or settle the claim.
(a) a modification of the Services or Documentation by anyone other than the Supplier; or
(e) the Customer's breach of this Agreement.
12.5
This
clause 12 states the Customer’s sole and exclusive
rights and remedies, and the Supplier’s entire obligations and liability, for
infringement or alleged infringement of any third-party intellectual property
rights.
13.1 The following definitions apply in
this clause 13:
(b) default: any act or omission resulting in one party incurring liability to the other.
13.2 EXCEPT AS EXPRESSLY AND SPECIFICALLY PROVIDED IN THIS AGREEMENT:
(b) THE SERVICES AND THE DOCUMENTATION ARE PROVIDED FOR GENERAL INFORMATION AND TRAINING PURPOSES ONLY AND DO NOT CONSTITUTE LEGAL, HR OR OTHER PROFESSIONAL ADVICE, NOR DO THEY CONSTITUTE OR OPERATE AS A REPORTING CHANNEL FOR INCIDENTS, COMPLAINTS OR DISCLOSURES. THE SUPPLIER IS NOT RESPONSIBLE FOR HANDLING, INVESTIGATING OR RESOLVING ANY SUCH MATTERS ARISING WITHIN THE CUSTOMER’S ORGANISATION;
(c) THE SUPPLIER MAKES NO REPRESENTATION, WARRANTY OR GUARANTEE THAT THE SERVICES OR ANY OUTPUTS GENERATED BY THE SERVICES WILL BE ACCURATE, COMPLETE OR FIT FOR ANY PARTICULAR PURPOSE, ENSURE COMPLIANCE WITH APPLICABLE LAWS OR REGULATIONS, OR ACHIEVE ANY PARTICULAR BEHAVIOURAL OR ORGANISATIONAL OUTCOME;
(e) THE SERVICES AND THE DOCUMENTATION ARE PROVIDED TO THE CUSTOMER ON AN "AS IS" BASIS.
13.3 NOTHING IN THIS AGREEMENT EXCLUDES THE LIABILITY OF THE SUPPLIER:
(a) FOR DEATH OR PERSONAL INJURY CAUSED BY THE SUPPLIER'S NEGLIGENCE; OR
(b) FOR FRAUD OR FRAUDULENT MISREPRESENTATION.
13.4 SUBJECT TO CLAUSE 13.2 AND CLAUSE 13.3:
(a) THE SUPPLIER SHALL HAVE NO LIABILITY FOR ANY:
(iv) DEPLETION OF GOODWILL AND/OR SIMILAR LOSSES,
(v) LOSS OR CORRUPTION OF DATA OR INFORMATION, OR
(vi) ANY SPECIAL, INDIRECT OR CONSEQUENTIAL LOSS, COSTS, DAMAGES, CHARGES OR EXPENSES; AND
(c) IN CLAUSE 13.4(B), THE CAP IS THE TOTAL SUBSCRIPTION
FEES PAID IN THE CONTRACT YEAR IN WHICH THE DEFAULTS OCCURRED.
13.6 NOTHING IN THIS AGREEMENT EXCLUDES THE LIABILITY OF THE CUSTOMER FOR ANY BREACH, INFRINGEMENT OR MISAPPROPRIATION OF THE SUPPLIER’S INTELLECTUAL PROPERTY RIGHTS.
14. Term, suspension, and termination
14.1 This Agreement shall, unless otherwise terminated as provided in this clause 14, commence on the Effective Date and shall continue for the Initial Subscription Term, following which it shall automatically renew successive periods of one Contract Year (each a Renewal Period) unless the Customer notifies the Supplier that it does not wish to renew on or before the expiry of the Initial Subscription Term or the then-current Renewal Period. The Initial Subscription Term together with any subsequent Renewal Periods shall constitute the Subscription Term.
14.2 The Customer may terminate the subscription by giving notice to the Supplier at any time or cancelling its subscription up to the end of the Initial Subscription Term or the then-current Renewal Period, in which case the subscription shall expire automatically at the end of the relevant period.
14.3 The Supplier may immediately suspend the Customer’s access to, or use of, the Services if:
(a) the Supplier believes that there is a significant threat to the security, integrity, functionality, or availability of the Services or any content, data, or applications in the Services;
(b)
the
Customer is in breach of clause 2.2;
(c) the Customer fails to pay the Supplier when fees are due and such failure continues for 10 Business Days after written notice,
provided, however, the Supplier will use
commercially reasonable efforts under the circumstances to provide the Customer
with notice and, if applicable, an opportunity to remedy such violation prior
to any such suspension.
14.5 On termination of this Agreement for any reason:
(b) the Customer will promptly cease all use of the Services;
(i) the return of Customer Data, in which case the Supplier shall use reasonable commercial endeavours to deliver a copy of the then most recent back-up of the Customer Data to the Customer within the Retention Period, provided that the Customer has, at that time, paid all fees and charges outstanding at and resulting from termination (whether or not due at the date of termination); or
(ii) the deletion of Customer Data, in which case the Supplier shall delete or destroy all Customer Data in its possession or control promptly following such request; and
(d)
on
expiry of the Retention Period, the Supplier shall securely delete or destroy
all remaining Customer Data in its possession or control, unless retention is
required by applicable law. The Customer shall pay all reasonable expenses
incurred by the Supplier in returning Customer Data. Any Customer Data held in
automated back-up systems at the date of deletion shall be deleted in the
ordinary course of the Supplier's back-up deletion cycle and shall remain
subject to the confidentiality obligations in clause 11 until deleted; and any rights, remedies, obligations or
liabilities of the parties that have accrued up to the date of termination,
including the right to claim damages in respect of any breach of any agreement
which existed at or before the date of termination shall not be affected or
prejudiced.
15. Force majeure
15.1
Neither
party will be liable for any default, delay, or non-performance of its
obligations under the agreement (except for payment obligations) due to causes
beyond its reasonable control, including, without limitation, strikes,
blockades, war, terrorism, riot, internet or utility failures, governmental
orders or actions, national or regional emergency, pandemics, or natural
disasters, provided that such party promptly notifies the other in writing of
such occurrence and uses commercially reasonable efforts to resume performance
of its affected obligations as soon as feasible. Delays or failures that are
excused as provided in this clause 15 will result in automatic extensions of dates
for performance for a period of time equal to the
duration of the events excusing such delay or failure.
15.2 If a force majeure event continues for more than twenty (20) consecutive days, either party may terminate this Agreement by written notice without further liability.
16. Changes to the terms of the Agreement
16.2
For
the avoidance of doubt, the reasons set out in clause 16.1 are non‑exhaustive, and the Supplier may
make changes to this Agreement where reasonably necessary for the functioning
of the Services and/or to give effect to the purpose of this Agreement, subject
always to the notice and other protections set out in this clause 16.
16.3 Where such changes are material, the Supplier shall provide at least 30 days’ notice to the Customer (including by updating the website, via the Services, email, or the online purchasing portal).
16.4 If the Customer does not agree to any material change, it may elect not to renew the Services. To the maximum extent permitted by law, the Customer’s continued use of the Service or Software following any changes will constitute acceptance of such changes.
17.
Waiver
19. Severance
19.2 If any provision or part-provision
of this Agreement is deemed deleted under clause 19.1 the parties shall negotiate in good
faith to agree a replacement provision that, to the greatest extent possible,
achieves the intended commercial result of the original provision.
20. Entire agreement
21. Assignment
21.1 The Customer shall not, without the prior written consent of the Supplier, assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any of its rights and obligations under this Agreement. Any non-permitted assignment is void.
22.1 Unless otherwise agreed in writing, each party may use the other party's company name and logo solely to identify the relationship between the parties (for example, on its website or in marketing materials identifying its customers or suppliers). Any further use by the Supplier of the Customer's name, logo, quotes, or case studies for reference or marketing purposes (including participation in reference calls, analyst briefings, press activities, or marketing events) shall require the Customer's prior written approval, not to be unreasonably withheld or delayed.
22.2 Except as expressly stated in this clause, neither Party shall use the other Party’s logos, company names, trademarks, codes, drawings, or specifications without the prior written consent of the other Party.
25. Notices
25.1 Any notice given under or in connection with this Agreement shall be in writing and shall be:
(b) sent by email to the following
address (or an address substituted in writing by the party to be served): contact@arti-edu.com.
25.2 Any notice shall be deemed to have been received:
(a) if delivered by hand, at the time the notice is left at the proper address;
25.3 This clause 25 does
not apply to the service of any proceedings or other documents in any legal
action or, where applicable, any arbitration or other method of dispute
resolution.
26. Governing law
27. Jurisdiction